Starbucks drops the ball on dog adoptions; PetSmart saves the day

cassidyLet me start by saying, I like Starbucks. I like the coffee, the stores are a great place to meet, and they’re generally socially conscious. They don’t mind if people bring their dogs and sit on the patio to sip their coffee – some stores even encourage it. So when the manager for the West Village store called last week looking for a rescue group to set up at the store’s "re-grand-opening" today, I wasn’t surprised. We talked for a few minutes and I contacted a couple of rescue groups to see if they were interested. Some of them already had a Labor Day event going on, and others would have liked to help out, but didn’t have time to put it together with everything else they had going on this weekend. I stayed in touch with the manager and let him know I was still looking for a group, and in the end, Mazie’s Mission stepped up. They contacted a couple of fosters, packed up their tent, and began making arrangements.  They called the store manager and left a voice mail letting him know they’d be there. Then called yesterday to confirm they were coming. 

The volunteers and foster dogs from Mazie’s Mission all set to be at the West Village Starbucks at 10 a.m. this morning – and guess what?  At 9:55 a.m. the store manager called and cancelled on them. At least one of their volunteers was already in route, and another had rescheduled an important appointment so she could help some deserving dogs find forever homes. Clearly the Mazie’s Mission group was ready to roll. But apparently the store manager didn’t even have the authority to invite a rescue group to the re-grand-opening? Something about the West Village not allowing dog adoptions?  What’s that about? 

Maybe someone reading this can explain that. Rescue groups have done adoptions there in the past. Both of the residences at West Village promote themselves as "pet-friendly". West Village management describes the center as "genuine in-town neighborhood catering to the urban dwellers of Dallas" – suppose they mean a neighborhood without pets? Isn’t that an oxymoron? And Starbucks – the company that, according to its website, sets out every day to " share great coffee with our friends and help make the world a little better." Not this morning they didn’t. This morning somebody left a handful of volunteers and homeless dogs out in the cold – so to speak – volunteers that should have been relaxing and enjoying the holiday, or at the very least promoting pet adoption somewhere else. Shame on the Starbucks manager for leaving these folks hanging. 

Don’t you think Starbucks needs to find a way to make it up to the Mazie’s volunteers?  I’ll keep you posted if they do.

The good news is that the PetSmart store at 6204 Park Blved (at the Tollway) stepped up and saved the day.  One phone call and the entire group was invited to set up shop, do adoptions, and get those dogs a home. They are there now if you want to go by and say HI.  But I wouldn’t bring them Starbucks – not this time anyway. 

THANK YOU PETSMART, for once again saving the day! 


Photo: Cassidy, a sweet, 3-legged pit bull available for adoption from Mazie’s Mission.

Copyright Rebecca Poling 2012. All rights reserved. Email if you have a story you’d like to share.  Or find us on Facebook, Twitter, or Pinterest!

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3 Responses to Starbucks drops the ball on dog adoptions; PetSmart saves the day

  1. Maggie says:

    Someone needs to definitely to follow up with Starbucks about this and specifically that store. We have had adoption events at other Starbucks before…. so I think it was just an idiot making bad decisions. Maybe they changed their policies, but it doesn’t excuse their actions!!! They should donate something huge for their next auction, like a free starbucks a day for a year!!!!

  2. Vickie Spears says:

    Yeah, PetsMart!! My heroes. PetsMart charities are unbelievable. They do so much to help animals…

    Boooo, Starbucks! The least you could do is to make a donation to Mazie’s for your mistake.

  3. DogLady says:

    Sounds like to me it is more an issue with the property management company than with Starbucks. I would approach them for answers. Quite frankly, I find most of the West Village to be pretentious anyway. Other than the Magnolia, we rarely go.

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